FAQ

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An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

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We repair all makes and models, including domestic, European, and Asian vehicles. Whether you drive a car, truck, SUV, or luxury vehicle, we have the tools and expertise to handle your repair needs. We are also experienced in working on commercial vehicles and fleet services.

Yes, we offer services to repair paint chips, scratches, and scuffs to restore your vehicle's finish. For minor paint damage, we can perform touch-ups and blending to seamlessly match your car’s color. In the case of deep scratches or chips, we recommend a full paint correction service to achieve the best results.

We accept all major credit cards, checks, and cash for repair services. If you're working through insurance, we will work directly with your provider for payment. Financing options may be available for larger repair jobs. Please ask about our payment plans.

We can arrange a rental car through your insurance provider if your policy includes rental coverage. If you don’t have rental coverage, we work with local rental car companies to offer you discounted rates. In some cases, we may have courtesy cars available while your vehicle is being repaired.

We use advanced color-matching technology to ensure an exact match to your vehicle's original factory color. Our technicians reference your vehicle’s paint code, which is found in your vehicle identification details, to replicate the original finish. We also perform visual inspections under different lighting conditions to ensure a seamless paint match.

Yes, we offer a warranty on all our repairs. The length of the warranty depends on the type of service performed. Our paint jobs come with a lifetime warranty against fading or peeling, and we provide limited warranties on parts and labor. Please speak with one of our team members to learn more about our specific warranty terms.

We use OEM (Original Equipment Manufacturer) parts to ensure the best fit and performance for your vehicle. If OEM parts are unavailable or if the customer prefers, we can source high-quality aftermarket parts. We always consult with you before making any decisions regarding the type of parts to be used in the repair process.

Proper repairs from a certified shop like ours can maintain your vehicle's value by restoring it to pre-accident condition. Quality paint and body repairs ensure that your vehicle looks its best, which can help preserve resale value. We use factory-approved parts and techniques to ensure that the structural integrity of your vehicle is fully restored, protecting its value.

Yes, we work with all major insurance companies to make the claims process as smooth as possible. We can assist you with filing your claim and handle the communication with your insurance provider. If your insurance requires specific documentation, we’ll provide it and keep you informed throughout the process.

Yes, all of our technicians are ASE-certified and trained to handle all types of collision and auto body repairs. Our team undergoes continuous training to stay up to date with the latest techniques and repair technology. We are also I-CAR Gold Class certified, ensuring that we meet the highest standards in the collision repair industry.

First, ensure everyone's safety, then contact the authorities to file a report. After that, contact us for assistance with the next steps in repairs. Take photos of the accident scene and your vehicle’s damage to provide to your insurance company. You can call us directly, and we will guide you through the insurance claim and repair process.

Yes, you can schedule your appointment directly through our website by selecting the service and time that works best for you. You can also email or call us, and one of our representatives will help you find a convenient time for your repair. We offer flexible scheduling options, including early morning and late afternoon slots.

Yes, we have a secure drop box for after-hours vehicle drop-off. Just leave your keys in the designated drop-off location. If you need assistance or prefer to drop off your car outside of business hours, simply call us ahead of time to make arrangements. We’ll contact you the next business day to confirm that we received your vehicle and to begin the repair process.

We provide a full range of collision repair services, including body panel replacement, paint refinishing, and frame straightening. We specialize in paint correction, custom paint jobs, and color matching to restore your vehicle’s original finish. In addition, we offer minor repairs like dent removal and bumper repair, as well as glass replacement.

For minor repairs, it typically takes 1-3 days. For more extensive damage, it can take 1-2 weeks. We will provide you with a time estimate after inspecting your vehicle and assessing the level of damage. If parts need to be ordered, the repair time may be extended, but we will keep you updated throughout the process.

If your vehicle has visible damage, it’s important to bring it in for an inspection to ensure it’s safe to drive. We recommend not driving a vehicle with any structural or mechanical damage as it could worsen the problem or pose safety risks. Our team will conduct a full safety check after repairs to ensure your car is roadworthy and safe to drive.

We clean every vehicle after repairs, providing a free exterior wash to ensure your car looks great when you pick it up. We offer additional detailing services, such as interior cleaning and waxing, for an extra charge. We take pride in our work and ensure your vehicle leaves our shop in pristine condition, inside and out.

Yes, we offer free estimates on all repair services. You can bring your vehicle in for a quick assessment. You can schedule an appointment online or call us, and we’ll provide you with a no-obligation quote. Virtual estimates are also available. Send us pictures of the damage, and we’ll provide a preliminary estimate.

If additional damage is discovered, we will immediately inform you and your insurance company (if applicable) to adjust the repair plan. We will provide you with a revised estimate, and no further repairs will be made until we receive your approval. If it affects the repair timeline, we’ll keep you updated every step of the way.

Yes, we offer complete detailing services, including interior and exterior cleaning, after your repairs are complete. We provide a complimentary wash with every major repair, ensuring your car looks its best when you pick it up. Full detailing, including waxing, polishing, and upholstery cleaning, is available for an additional fee.