SHIPPING & RETURNS
Shipping Policy
Processing Time:
At Hulsey Auto Colors, orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. In cases of high order volume, there may be slight delays. Please allow additional time for transit and delivery.
Shipping Rates and Delivery Estimates:
Shipping costs for your order will be calculated and displayed at checkout. Delivery timeframes depend on the selected shipping method and your location.
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Standard Shipping: 5-7 business days
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Expedited Shipping: 2-3 business days
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Overnight Shipping: 1 business day
Note: Delivery delays can sometimes occur due to unforeseen circumstances.
Shipping Confirmation and Order Tracking:
You will receive a confirmation email with tracking information once your order has been shipped. Tracking details typically become active within 24-48 hours.
International Shipping:
At this time, Hulsey Auto Colors does not offer international shipping. We only ship within [your country].
Damaged Goods:
If your items are damaged during transit, please contact us immediately. We will assist with filing a claim and arrange for a replacement if necessary.
Return & Exchange Policy
Return Timeframe:
We offer a 30-day return policy. If 30 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange. To qualify for a return, the product must be unused and in its original condition.
Return Process:
To start a return, contact us at [your email or phone number] with your order number and the item(s) you wish to return. We will provide detailed return instructions.
Refunds:
Once your return is received and inspected, we will notify you about the status of your refund. If approved, a refund will be processed to your original payment method within 7-10 business days.
Exchanges:
We replace defective or damaged items. If you need an exchange for the same item, reach out to us at [your email or phone number].
Return Shipping:
You will be responsible for the cost of return shipping unless the item was damaged or defective upon receipt. Shipping costs are non-refundable. If you receive a refund, the return shipping cost may be deducted from the refund amount (if applicable).
Non-Returnable Items:
Certain items are not eligible for return, including custom-made products, perishable goods, and items marked as final sale.